Privacy Policy, Terms & Conditions, and Medical Disclaimer
How we handle your information, our SMS messaging policy, the terms that govern your use of this site, and the limits of online medical content.
On this page
Medical disclaimer
The content on this website is for general information and education only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
The pages on spineandwellnesslwr.com describe our services, our approach, and conditions we commonly work with. They are not intended to diagnose any individual condition or to recommend a specific treatment for you without an in-person evaluation.
Never disregard professional medical advice or delay seeking it because of something you have read on this website. If you think you may have a medical emergency, call your doctor or 911 immediately.
Outcomes vary
Patient testimonials and case examples shown on this site reflect individual experiences. They are not a guarantee of similar results. Every patient's history, anatomy, and response to care is different.
External links
Our site may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites.
Privacy policy
Aligned Chiropractic, LLC DBA Spine and Wellness Center Lakewood Ranch ("we," "us," "our") respects your privacy. This policy explains how we collect, use, and protect information collected through this website.
What information we collect
When you use this website or contact us, we collect:
- Name and contact information, including your name, email address, and phone number (including the mobile number you provide if you opt in to text messages).
- Health information you choose to share, such as the reason for your visit or any details you include in a contact form, message, or intake document.
- Website usage and cookies, including limited technical information collected automatically such as IP address, browser type, pages visited, and referring URL, used for analytics and security.
How we use your information
We use the information you provide to:
- Provide and coordinate your care.
- Schedule and confirm appointments.
- Send appointment reminders.
- Respond to your inquiries and messages.
- Send you SMS text messages if you opt in (see the SMS messaging & mobile information section below).
- Improve our website and services.
Cookies and tracking
This website uses minimal, privacy-respecting cookies and analytics. We do not use advertising or cross-site tracking cookies. You can disable cookies in your browser settings; doing so should not affect your ability to use the site. See the Cookies & analytics section for details.
Data security
We use reasonable administrative, technical, and physical safeguards to protect the information you provide against unauthorized access, disclosure, alteration, or destruction. We limit access to your information to staff and trusted service providers who need it to operate our clinic and this website. No method of transmission over the internet or by text message is completely secure, so we cannot guarantee absolute security.
How we share information
We do not sell, rent, or trade your personal information. We share information only when:
- Required by law (court order, regulatory requirement).
- Necessary to provide care (e.g., a referral you've requested).
- With trusted service providers under confidentiality (e.g., scheduling software, email and SMS delivery, analytics), only the minimum data needed.
This sharing never includes your mobile phone number or SMS opt-in information for marketing or promotional purposes. See the Mobile Information and Third-Party Sharing section below.
Your rights
You may at any time:
- Access the personal information we hold about you.
- Update or correct your information.
- Request deletion of your information, subject to records we are required to retain by law.
- Unsubscribe from our emails.
- Withdraw your SMS consent at any time by replying STOP to any text message, or by contacting us directly.
To exercise any of these rights, contact us using the details in the Contact about privacy section.
HIPAA note
Protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida law. SMS and text messaging is not a secure channel, so we avoid sending sensitive health details by text. See the HIPAA & patient information section for more.
Mobile Information and Third-Party Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We share your mobile number only with the messaging service providers that deliver the texts on our behalf (such as our CRM and SMS gateway), and only for the purpose of operating the messaging program described in the SMS messaging & mobile information section. Mobile opt-in data and consent are used solely to deliver the messages you have requested from Aligned Chiropractic, LLC DBA Spine and Wellness Center Lakewood Ranch.
SMS messaging & mobile information
Program name: the Spine and Wellness Center Lakewood Ranch SMS Program, operated by Aligned Chiropractic, LLC DBA Spine and Wellness Center Lakewood Ranch.
Program description: the program sends (1) non-marketing messages such as appointment reminders, care and treatment updates, scheduling, and responses to inquiries, and (2) for subscribers who separately opt in to marketing messages, occasional texts about special offers, discounts, and service updates. This section describes how the program works and your rights as a subscriber.
How you opt in (how consent is obtained)
You may opt in to receive text messages from us in any of the following ways:
- Through our website form: submitting your mobile number on a form on this website (such as the contact form or an appointment request form) and checking the box that indicates you agree to receive text messages.
- In person or by phone: providing your mobile number and verbal or written consent in person at our clinic, during a phone call, or on a patient intake document.
- By texting us: sending us a text message to start a conversation with our office.
By opting in, you confirm that you are the subscriber or customary user of the mobile number provided, and that you authorize Spine & Wellness Center Lakewood Ranch to send recurring text messages to that number. Consent to receive text messages is not a condition of purchasing any goods or services from us, or of booking or contacting our clinic.
Types of messages you may receive
- Appointment reminders: reminders, confirmations, rescheduling, and arrival instructions.
- Care-related updates: follow-ups, check-ins, instructions related to your treatment plan, scheduling, and responses to questions you have texted us.
Message frequency
Message frequency varies based on your interaction with our clinic and the type of messages you have opted in to. You will not receive more messages than reasonably necessary to support your care or the program you opted in to.
Message and data rates
Message and data rates may apply. The cost of receiving text messages depends on your mobile carrier and your plan. Spine & Wellness Center Lakewood Ranch does not charge any additional fee for the messages themselves.
How to opt out (STOP)
You can cancel the SMS service at any time. Reply STOP to any message you receive from us. After you send the message STOP, we will send you a single confirmation message acknowledging that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will start sending messages to you again.
How to get help (HELP)
If you are experiencing issues with the messaging program, reply HELP for additional assistance, or contact us directly at (727) 213-2982 or spineandwellnesslwr@gmail.com.
Supported carriers
Mobile carriers are not liable for delayed or undelivered messages. Our messaging program is supported on all major U.S. carriers, including AT&T, T-Mobile, Verizon Wireless, U.S. Cellular, Boost, MetroPCS, Cricket, and others.
Privacy of your mobile information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We share your mobile number only with the messaging service providers that deliver the texts on our behalf (such as our CRM and SMS gateway), and only for the purpose of operating the messaging program described here. See the Mobile Information and Third-Party Sharing section for more.
Changes to this SMS policy
We reserve the right to modify or terminate the SMS service for any reason without notice. We also reserve the right to modify this SMS policy at any time. Any changes will be posted on this page with an updated "Last updated" date.
Terms & conditions
These Terms & Conditions ("Terms") govern your use of spineandwellnesslwr.com (the "Site") and any related communications, forms, booking tools, and SMS messages operated by Aligned Chiropractic, LLC DBA Spine and Wellness Center Lakewood Ranch ("we," "us," "our"). By accessing the Site, submitting a form, or opting in to our SMS program, you agree to these Terms.
Use of the site
You may use this Site for lawful, personal, and informational purposes. You agree not to:
- Use the Site in any way that violates applicable federal, state, or local law.
- Attempt to gain unauthorized access to any portion of the Site, our servers, or any systems connected to the Site.
- Use any automated means to scrape, copy, or harvest content from the Site without our written consent.
- Submit false, misleading, or fraudulent information through any form on this Site, including phone numbers you are not authorized to use.
Intellectual property
All content on this Site, including text, graphics, logos, photos, videos, illustrations, and the underlying code, is the property of Spine & Wellness Center Lakewood Ranch or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from this content without our prior written permission.
No doctor-patient relationship from website use
Using this Site, reading content here, or submitting a contact form does not create a doctor-patient relationship between you and any provider at our clinic. A doctor-patient relationship is established only after you have completed an in-person evaluation with one of our providers.
Appointment, cancellation, and payment
Appointments scheduled through this Site or our booking software are subject to our clinic's standard scheduling, cancellation, and payment policies, which are provided to you at intake. Fees, programs, and services are subject to change without notice.
SMS terms
If you opt in to our SMS program, these SMS Terms and the SMS messaging & mobile information section of this page form part of these Terms. By opting in, you agree to them in addition to these Terms.
Program name and description. The Spine and Wellness Center Lakewood Ranch SMS Program, operated by Aligned Chiropractic, LLC DBA Spine and Wellness Center Lakewood Ranch, sends (1) non-marketing text messages such as appointment reminders, care and treatment updates, scheduling, and responses to inquiries, and (2) for subscribers who separately opt in, marketing text messages about special offers, discounts, and service updates.
Opt-out instructions. You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send a single confirmation message and you will no longer receive SMS messages from us.
Rejoining instructions. If you have opted out and want to rejoin, sign up as you did the first time (for example, by submitting a form on this Site and checking the consent box, or by texting us), and we will resume sending SMS messages to you.
Help instructions. Reply HELP to any message for assistance, or contact us at (727) 213-2982 or spineandwellnesslwr@gmail.com.
Message frequency. Message frequency may vary.
Message and data rates. Message and data rates may apply, for messages sent to you from us and to us from you.
Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.
Privacy. How we handle your mobile information is described in our Privacy Policy, including the Mobile Information and Third-Party Sharing section.
Compliance with industry standards. Our SMS program is operated in accordance with applicable CTIA Messaging Principles and Best Practices and carrier messaging requirements.
Legal compliance. We comply with applicable laws governing text messaging, including the Telephone Consumer Protection Act (TCPA). Consent to receive text messages is never a condition of purchasing any goods or services.
Age restriction. You must be at least 18 years old (or have a parent or guardian's consent) to opt in to text messages.
Support. For help with the messaging program, contact Spine & Wellness Center Lakewood Ranch at (727) 213-2982, spineandwellnesslwr@gmail.com, or 6710 Professional Pkwy W, Suite 102, Lakewood Ranch, FL 34240.
Privacy. How we handle your mobile information is described in our Privacy Policy and the Mobile Information and Third-Party Sharing section.
Third-party services and links
This Site may include links to or embeds from third-party services (such as Jane App for booking, Google Maps, YouTube, Cloudflare, and our CRM and SMS providers). Your use of those services is governed by their own terms and privacy policies, not ours. We are not responsible for the content, accuracy, availability, or privacy practices of any third-party site.
Disclaimers
The Site and all content on it are provided "as is" and "as available," without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, error-free, or free of viruses or other harmful components.
Health and wellness content on this Site is general information only and is not medical advice. See the Medical disclaimer section above.
Limitation of liability
To the fullest extent permitted by law, Spine & Wellness Center Lakewood Ranch, its owners, employees, and providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this Site, your reliance on any content on this Site, or your participation in our SMS program. Our total liability for any claim arising from your use of the Site is limited to the amount you have paid us, if any, in the twelve (12) months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Spine & Wellness Center Lakewood Ranch and its owners, employees, and providers from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from your misuse of the Site, your violation of these Terms, or your violation of any law or the rights of any third party.
Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in Manatee County, Florida, and you consent to the personal jurisdiction of those courts.
Changes to these terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
Contact
Questions about these Terms may be directed to Spine & Wellness Center Lakewood Ranch at (727) 213-2982 or spineandwellnesslwr@gmail.com.
HIPAA & patient information
Information about your health, treatment, or billing as a patient of our clinic is governed by the Health Insurance Portability and Accountability Act (HIPAA), as well as Florida state privacy laws. We provide a separate Notice of Privacy Practices to all patients at intake, which describes how we use and protect Protected Health Information (PHI).
Information submitted through this website's contact form is not yet a patient record until you have established care with us. However, we still treat website inquiries with discretion and confidentiality.
SMS and text messaging is not a secure channel. To protect your privacy, we avoid sending sensitive health details by text. Please do not send protected health information, diagnoses, or other sensitive medical details to us by text message.
For specific HIPAA requests (records, complaints, etc.), please contact our office directly: (727) 213-2982 or spineandwellnesslwr@gmail.com.
Cookies & analytics
This website uses minimal cookies and analytics. We use Cloudflare Web Analytics, which is privacy-respecting and does not use third-party cookies, fingerprinting, or cross-site tracking. We do not use advertising tracking.
You can disable cookies in your browser settings. Doing so should not affect your ability to use the site.
Third-party services
Some pages embed third-party content or link to third-party services that have their own privacy policies, including:
- Jane App (booking), celluron.janeapp.com
- Google Maps (location embed), google.com/policies
- YouTube (video embeds), google.com/policies
- Cloudflare (hosting and analytics), cloudflare.com/privacypolicy
- Resend (email delivery via our contact form), resend.com/legal/privacy-policy
- HighLevel / LeadConnector (CRM, SMS, and email automation), gohighlevel.com/privacy-policy
- Twilio (SMS delivery via our CRM), twilio.com/legal/privacy
Their privacy practices are governed by their own policies, not ours.
Contact about privacy
If you have questions about this privacy policy, want to access or correct information, or wish to opt out of any communications, contact us:
Spine & Wellness Center Lakewood Ranch6710 Professional Pkwy W, Suite 102
Lakewood Ranch, FL 34240
(727) 213-2982
spineandwellnesslwr@gmail.com